We collect information in several ways to provide you with the best educational experience possible:

Personal Information You Provide

• Contact details including name, email address, phone number, and mailing address
• Educational background and professional experience when you enroll in programs
• Payment information for course fees and materials
• Learning preferences and goals to customize your experience
• Communication preferences for newsletters and course updates

Automatically Collected Information

When you visit our website, we automatically collect technical information including IP address, browser type, device information, and how you interact with our site. This helps us improve our services and understand what content is most valuable to our students.

Educational Progress Data

We track your progress through our capital budgeting courses, quiz scores, assignment submissions, and participation in discussions. This information helps us provide personalized feedback and improve our curriculum.

Your information serves several important purposes in delivering quality financial education:

• Providing access to course materials and tracking your educational progress
• Communicating important updates about your courses and program changes
• Processing payments and maintaining accurate enrollment records
• Offering personalized learning recommendations based on your interests
• Improving our curriculum and developing new capital budgeting content
• Responding to your questions and providing technical support
• Sending periodic newsletters with industry insights and educational resources

We never use your personal information for purposes unrelated to your education or our legitimate business operations. Marketing communications are always optional, and you can unsubscribe at any time.

We maintain strict controls over who can access your personal information:

Trusted Service Providers

We work with carefully selected partners who help us deliver our services, including payment processors, email service providers, and learning management system vendors. These partners can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose information when required by Taiwan law, court orders, or other legal processes. This includes cooperating with government agencies when legally obligated to do so.

Business Transfers

If IdeaSpark is acquired or merged with another company, your information may be transferred as part of that transaction. We would notify you of any such changes and ensure your privacy rights continue to be protected.

Protecting your information is a top priority. We implement multiple layers of security:

• SSL encryption for all data transmission between your device and our servers
• Secure data centers with physical access controls and 24/7 monitoring
• Regular security audits and penetration testing by third-party experts
• Employee training on data protection best practices and access controls
• Automated backups with encryption to prevent data loss
• Multi-factor authentication for administrative access to systems

While we use industry-standard security measures, no system is completely immune to risks. We continuously monitor for threats and update our security practices as technology evolves.

You have significant control over your personal information:

Access and Review

You can request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days of your request.

Corrections and Updates

If you notice any errors in your information or need to update your details, you can make changes through your student portal or contact us directly.

Data Deletion

You can request deletion of your personal information, though we may need to retain certain records for legal or business purposes, such as transcripts and payment histories.

Marketing Opt-Out

You can unsubscribe from marketing emails at any time using the link in our messages or by updating your communication preferences in your account settings.

We keep your information only as long as necessary for legitimate purposes:

• Course enrollment and progress data: Retained for 7 years after program completion
• Payment and billing records: Kept for 7 years as required by Taiwan tax law
• Marketing preferences: Maintained until you unsubscribe or request deletion
• Website usage data: Automatically deleted after 26 months
• Support communications: Archived after 3 years unless ongoing issues exist

When we delete information, it's removed from our active systems and backups within 90 days. Some information may remain in archived systems for legal compliance but becomes inaccessible for daily operations.

Some of our service providers operate outside Taiwan, which means your information may be processed in other countries with different privacy laws.

When we transfer data internationally, we ensure appropriate safeguards are in place through contractual agreements that require the same level of protection we provide. We only work with partners who demonstrate strong privacy and security practices.

You have the right to know about these transfers and can contact us for specific details about where your information is processed and what protections apply.

Our capital budgeting courses are designed for adults and working professionals. We don't knowingly collect personal information from children under 16 years old.

If we discover we've accidentally collected information from a child, we'll delete it immediately. Parents or guardians who believe their child's information has been collected should contact us right away.

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this page shows when it was last updated.

Continued use of our services after policy updates means you accept the changes. If you disagree with any updates, you can contact us to discuss your concerns or discontinue using our services.

If you have questions about this privacy policy or how we handle your information, we're here to help:

We typically respond to privacy inquiries within 48 hours and will work with you to address any concerns about your personal information.